Counseling and Crisis Response

(Emergency shelters NEVER give out their locations over the telephone. A representative will be available for emergencies 24 hours, 7 days a week.)

A BETTER WAY "VICTOR VALLEY DOMESTIC VIOLENCE" -- SHELTER AND OUTREACH
14114 Hesperia Road, Victorville, CA 92393
(760) 955-8010
(760) 955-8723 - 24 Hour Hotline
www.abetterwaydomesticviolence.org

  • Education Center Hours: Monday - Friday 8:00am - 4:00pm 
  • Domestic Violence Advocates can assist victims of domestic violence and their children by providing shelter, education, and opportunity.
  • Domestic Violence Advocates can assists victims of domestic violence with Temporary Restraining Orders and Court Support.
  • Provide Classes In: Anger Management/Parenting, Youth Life, Peer Support, Victim Impact, Couples Count, When We Hurt Others, and Impacto De La Victima.

ADULT AND ELDER ABUSE HOTLINE
(877) 565-2020

ANOTHER LEVEL FOR WOMEN
11555 Cortez Avenue, Adelanto, CA. 92301
(760) 475-9844 – Office
(760) 662-7515 – Utility Assistance
http://www.anotherlevelforwomen.com/

  • Assists women who are in emotional, physical, mental, financial, and spiritual bondage.
  • Services include: Utility Assistance, Financial Literacy, Employment Preparation Training, Personal Development, Interpersonal Skill Building, Community Involvement, Parenting Classes, Independent Living Skills

THE BEHAVIORAL AWARENESS CENTER OF SAN BERNARDINO COUNTY
(760) 947-2600
www.bacsbc.org

  • Non-profit organization dedicated to serving people affected by anger management, child abuse, and/or domestic violence while working simultaneously to eliminate personal, institutional, and cultural violence against individuals.
  • Provides support groups, community training, education, and employment search assistance.
BOYS AND GIRLS TOWN NATIONAL ABUSE HOTLINE
(800) 448-3000 – 24 Hour Hotline
www.boystown.org
www.teenlineonline.org
  • Short-term counseling and referrals for any crisis

CALIFORNIA YOUTH CRISIS LINE
(800) 843-5200 – 24 Hour Hotline

  • Crisis phone counseling, information, and referrals for youth ages 12-24 and families in crisis.
  • Can connect youth to parent/guardian or other agency without charge
  • Message relay services available

CATHOLIC CHARITIES
15000  7th Street, Victorville, CA 92395
(760) 243-1100
www.ccsbriv.org

  • Provides a range of services that increase the stability, health, well-being, and safety of families including:
    • Individual & family counseling, child abuse prevention services, anger management programs
    • See website for full list of services 

CENTER FOR HEALING CHILDHOOD TRAUMA
101 South Olive Avenue, Rialto, CA 92375
(909) 875-5288
http://center4healing.org/

  • Provides a range of therapeutic services including, individual, family, marriage, and group counselling, substance abuse services, anger management services.
  • Comprehensive referral source for sexual abuse and family related cases in San Bernardino County.

     

CSU SAN BERNARDINO COMMUNITY COUNSELING CENTER
5500 University Parkway, San Bernardino, CA 92407
(909) 537-5569

  • Provides confidential, low-cost, long-term counseling services
  • Services cost $5 - $15 a session
  • Closed during the summer

CHILD ABUSE HOTLINE
(800) 827-8724

DESERT SANCTUARY/HALEY HOUSE
703 East Main Street, Barstow, CA 92311
(760) 256-3441 – 24 Hour Hotline

  • Domestic violence shelter that provides 6 month emergency shelter program, supervised visitation program, restraining order assistance, and food pantry to victims of domestic violence (men and women)
  • Requires and eligibility done on case by case basis. Call 24-hour hotline for more information.

FAMILY ASSISTANCE PROGRAM (FORMALLY HIGH DESERT DOMESTIC VIOLENCE PROGRAM)
15070 7th Street, Victorville, CA 92395   OR     PO Box 2825 Victorville, CA 92393                                  
(760) 843-0701
www.familyassist.org

  • (760) 949-4357 – 24 Hour Hotline
  • (909) 335-2676 – Homeless/Runaway Youth 24 Hour Hotline
  • (866) 770-7867 – Toll Free 24 Hour Hotline
  • Advocates and assists victims of domestic violence and their children by providing shelter, programs, opportunity, and education.
  • Probationary housing and youth shelter

FAMILY SERVICES AGENCY OF SAN BERNARDINO
11424 Chamberlaine Way, Suite 12, Adelanto, CA 92301
(760) 246-0934
www.fsasb.org

  • Provides mental health care for adults with medi-cal

HOUSE OF RUTH
PO Box 459, Claremont, CA 91711
(877) 988-5559 – Hotline
(909) 623-4364 – Administrative
www.houseofruthinc.org

  • Assists women and children victimized by domestic violence and children exposed to violence by providing culturally competent shelter, programs, opportunities, and education.

Lucerne valley domestic violence outreach hotline
(760) 248-2064

MENTAL HEALTH SUPPORT GROUP – AT ASCENSION LUTHERAN CHURCH
22130 Ottawa Road, Apple Valley, CA 92308
(760) 247-3792

  • Free support group for people living with mental illness
  • Meets on the 2nd and 4th Thursdays of each month from 6:00pm – 8:00pm
  • This is NOT therapy or for crisis intervention, but a group that promotes social connection and support
  • Meetings are confidential with local resources provided

Moses House ministries
15180 Anacapa Road, Victorville, CA 92392
(760) 955-1895
www.moseshouse.org

  • Provides a way for eligible families to make a plan for success and receive resources to make the plan work
  • Case management program designed to provided one-on-one care in order to isolate struggles and develop goals for the future
  • Other services include:
    • Nurturing parent program and practical life-skills education, Transportation Services, Moses House Family Thrift Store, Emergency Diapers and Referrals, Community Mentors, Volunteer Opportunities, Free Pregnancy Tests, And Adoption Counseling

NATIONAL DOMESTIC VIOLENCE HOTLINE
1-800-799-7233
www.thehotline.org

OPTION HOUSE
813 North D Street, Suite A, San Bernardino, CA 92411
(909) 381-3471 – Hotline
(909) 383-1602 - Administrative

  • Provides 24-hour crisis intervention shelter, transitional housing, outreach services, legal services, information, education, and awareness to family violence victims.

NATIONAL SUICIDE PREVENTION LIFELINE
(800) 273-8255 – 24 Hour Hotline
www.suicidepreventionlifeline.org

SAN BERNARDINO COUNTY DISTRICT ATTORNEY – VICTIM SERVICES
15371 Civic Drive, 1st Floor, Victorville, CA 92392
(760) 552-6947
www.sbsas.org

  • Victim Advocates offer crime-related crisis counseling and emergency services.
  • Offers support and information at every stage of the criminal process.

SAN BERNARDINO COUNTY DEPARTMENT OF BEHAVIORAL HEALTH
Victor Valley Behavioral Health – 12625 Hesperia Road, Victorville, CA 92395
(760) 995-8300
(888) 743-1478 – 24 Hour Hotline

  • Behavioral health and crisis services
  • Mental health services that include crisis intervention, assessment/referral and individual/group therapy, medication support, case management, drug/alcohol, and psycho-educational workshops for children, youth, adults, and older adults.

SAN BERNARDINO SEXUAL ASSAULT SERVICES
Main Office – 444 North Arrowhead Avenue, Suite 101, San Bernardino, CA 92401
(800) 656-4673 or (909) 885-8884– 24 Hour Hotlines
(760) 952-0041
www.sbsas.org

  • Provides free services to survivors of violent crimes and their families
  • Support for victims of sexual assault through immediate crisis intervention and follow-up services

SUNSET HILLS Children’s Foundation – sunrise center
21810 Highway 18, Apple Valley, CA. 92307
(760) 221-6181
(602) 909-0596 – Jennifer Hernandez
www.sunsetchildren.org

  • Grief support peer groups for children and teens ages 3-18 years, young adults ages 19-25 years, and adults grieving the loss of someone close to them.

VALLEY STARR CRISIS WALK-IN CLINIC
12240 Hesperia Road, Victorville, CA 92395
(760) 245-8837
www.startsinc.com

  • Urgent mental health services, crisis intervention, and crisis risk management
  • Referrals for county services