Counseling and Crisis Response

(Emergency shelters NEVER give out their locations over the telephone. A representative will be available for emergencies 24 hours, 7 days a week.)

“A BETTER WAY” DOMESTIC VIOLENCE SHELTER AND OUTREACH
PO Box 2825 Victorville, CA 92393
(760) 955-8010
www.abetterwaydomesticviolence.org

  • (760) 955-8723 – 24 Hour Hotline
  • (866) 228-2059 – Toll Free 24 Hour Hotline
  • Advocates and assists victims of domestic violence and their children by providing shelter, programs, opportunity, and education.

ADULT AND ELDER ABUSE HOTLINE
(877) 565-2020


THE BEHAVIORAL AWARENESS CENTER OF SAN BERNARDINO COUNTY
(760) 947-2600
www.bacsbc.org

  • Non-profit organization dedicated to serving people affected by anger management, child abuse, and/or domestic violence while working simultaneously to eliminate personal, institutional, and cultural violence against individuals.
  • Provides support groups, community training, education, and employment search assistance.


BOYS AND GIRLS TOWN NATIONAL ABUSE HOTLINE
(800) 448-3000 – 24 Hour Hotline
www.boystown.org

  • Short-term counseling and referrals for any crisis

CALIFORNIA YOUTH CRISIS LINE
(800) 843-5200 – 24 Hour Hotline

  • Crisis phone counseling, information, and referrals for youth ages 12-24 and families in crisis.
  • Can connect youth to parent/guardian or other agency without charge
  • Message relay services available

CATHOLIC CHARITIES
15000  7th Street, Victorville, CA 92395
(760) 243-1100
www.ccsbriv.org

  • Provides a range of services that increase the stability, health, well-being, and safety of families including:
    • Individual & family counseling, child abuse prevention services, anger management programs
    • See website for full list of services 

CENTER FOR HEALING CHILDHOOD TRAUMA
101 South Olive Avenue, Rialto, CA 92375
(909) 875-5288
http://center4healing.org/

  • Provides a range of therapeutic services including, individual, family, marriage, and group counselling, substance abuse services, anger management services.
  • Comprehensive referral source for sexual abuse and family related cases in San Bernardino County.

CSU SAN BERNARDINO COMMUNITY COUNSELING CENTER
5500 University Parkway, San Bernardino, CA 92407
(909) 537-5569
http://ccc.csusb.edu/index.htm

  • Provides confidential, low-cost, long-term counseling services
  • Services cost $5 - $15 a session
  • Closed during the summer

CHILD ABUSE HOTLINE
(800) 827-8724


DESERT SANCTUARY/HALEY HOUSE
703 East Main Street, Barstow, CA 92311
(760) 256-3441 – 24 Hour Hotline

  • Domestic violence shelter that provides 6 month emergency shelter program, supervised visitation program, restraining order assistance, and food pantry to victims of domestic violence (men and women)
  • Requires and eligibility done on case by case basis. Call 24-hour hotline for more information.

FAMILY ASSISTANCE PROGRAM (FORMALLY HIGH DESERT DOMESTIC VIOLENCE PROGRAM)
15070 7th Street, Victorville, CA 92395   OR     PO Box 2825 Victorville, CA 92393    
(760) 843-0701
www.familyassist.org

  • (760) 949-4357 – 24 Hour Hotline
  • (909) 335-2676 – Homeless/Runaway Youth 24 Hour Hotline
  • (866) 770-7867 – Toll Free 24 Hour Hotline
  • Advocates and assists victims of domestic violence and their children by providing shelter, programs, opportunity, and education.
  • Probation housing
  • Youth shelter

FAMILY SERVICES AGENCY OF SAN BERNARDINO
11424 Chamberlaine Way, Suite 12, Adelanto, CA 92301
(760) 246-0934
www.fsasb.org

  • Provides mental health care for adults with medi-cal

HOUSE OF RUTH
PO Box 459, Claremont, CA 91711
(877) 988-5559 – Hotline
(909) 623-4364 – Administrative
www.houseofruthinc.org

  • Assists women and children victimized by domestic violence and children exposed to violence by providing culturally competent shelter, programs, opportunities, and education.

NATIONAL DOMESTIC VIOLENCE HOTLINE
1-800-799-7233


OPTION HOUSE
813 North D Street, Suite A, San Bernardino, CA 92411
(909) 381-3471 – Hotline
(909) 383-1602 - Administrative
www.optionhouseinc.org

  • Provides 24-hour crisis intervention shelter, transitional housing, outreach services, legal services, information, education, and awareness to family violence victims.

NATIONAL SUICIDE PREVENTION LIFELINE
(800) 273-8255 – 24 Hour Hotline
www.suicidepreventionlifeline.org


SAN BERNARDINO COUNTY DISTRICT ATTORNEY – VICTIM SERVICES
15371 Civic Drive, 1st Floor, Victorville, CA 92392
(760) 552-6947

  • Victim Advocates offer crime-related crisis counseling and emergency services.
  • Offers support and information at every stage of the criminal process.

SAN BERNARDINO COUNTY DEPARTMENT OF BEHAVIORAL HEALTH
Victor Valley Behavioral Health – 12625 Hesperia Road, Victorville, CA 92395
(760) 995-8300
(888) 743-1478 – 24 Hour Hotline

  • Behavioral health and crisis services
  • Mental health services that include crisis intervention, assessment/referral and individual/group therapy, medication support, case management, drug/alcohol, and psycho-educational workshops for children, youth, adults, and older adults.

SAN BERNARDINO SEXUAL ASSAULT SERVICES
Main Office – 444 North Arrowhead Avenue, Suite 101, San Bernardino, CA 92401
(800) 656-4673 or (909) 885-8884– 24 Hour Hotlines
(760) 952-0041
www.sbsas.org

  • Provides free services to survivors of violent crimes and their families
  • Support for victims of sexual assault through immediate crisis intervention and follow-up services

VALLEY STARR CRISIS WALK-IN CLINIC
12240 Hesperia Road, Victorville, CA 92395
(760) 245-8837

  • Urgent mental health services, crisis intervention, and crisis risk management
  • Referrals for county services